Create a Review for an Entity

When an evaluation is assigned a “Manual Review” outcome, it goes to the Review Queue. While evaluations can be managed in the dashboard, it is also possible to change a status via API.

This endpoint can only be used for non-Journey evaluations. To review Journey or Entity applications, see the Journeys section.

A few things to note:

  • The agent whose email you include in the body of the request must be an agent on the account (View agents on the account via the main page of your account under "Agents").
  • The chosen outcome for the evaluation, as well as the reason given for that outcome in the body of the API request, must perfectly match those set up in Settings --> Review Reasons.
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