Event Status & Lifecycles
When monitoring ongoing account activity, it's often important to track events at multiple statuses throughout the lifecycle of the activity that's occurring. For example, login
Events might be monitored at the time when they're an attempted login, and then ultimately will move to successful if the user is able to log in, orfailed. Transactions might be sent to Alloy when they're first acknowledged, and then again once they're completed for reconciling the data.
You can use Alloy's Event Status and Event Lifecycle features to track different ongoing Events more granularly and control what kind of monitoring is done, if any, at each point in the lifecycle for that Event.
Event Status
The event_status
field is an optional field you can include on your Event request to inform Alloy at what point in the lifecycle your Event is in. Each Event Type has a set of default enum values that Alloy allows for the Event Status out of the box. However, you can also add additional custom status values to support your specific use case as needed.
Event Status vs. Other Status Fields
Certain event types, including Transaction and Login events, have an underlying
status
field that's specific to that event type's schema. This field is not the same asevent_status
and must be mapped separately, even if you plan on using the same value for both fields.
Using Event Status to Control Entity Data Storage
In addition to mapping which Workflows will execute at Event Status level, you can also control whether the data submitted in that Event should be persisted to the Entity profile. This feature is most helpful for flows where you may reject the data submitted in the Event and thus need to control whether it's persisted in Alloy, in order to keep the Entity profile in sync across systems.
Event Lifecycle ID
The event_lifecycle_id
field is another optional field you can include to tie together multiple sub-Events across different event_status
values together under a unified Event record. This allows you to orchestrate more complex end-to-end monitoring flows in Alloy across different statuses, all in the same ongoing Journey.
On Transaction and Login events, Alloy recommends passing in the same value to the event_lifecycle_id
field that you pass in to external_transaction_id
and external_login_id
fields, and treating them as equivalent.
Updated 2 months ago