Guides
  1. Monitoring & Resiliency

Webhooks and Notifications

Webhooks

Alloy's Journeys support end-to-end onboarding processes that often involve asynchronous steps. Manual Reviews, Step-Up verification, and long-running data services can all introduce delays between initial submission and final outcome. Configuring a webhook endpoint is critical for handling these gracefully.

Webhooks increase resiliency because:

  • You receive real-time updates as Journey Applications progress, without polling.
  • Downstream processing can be decoupled from the synchronous API response.
  • In scenarios where processing is delayed, webhooks ensure you receive the final outcome without holding an open connection.

Alloy supports sending a webhook for any status change in the Journey Application lifecycle. For a full list of event types, see Journey Status Webhook Events in Alloy's public documentation.

For more information on Alloy webhooks, including authentication and best practices, visit the webhooks section.


Rule-Based Notifications

Alloy's Rule-Based Notifications (RBN) feature allows you to configure custom, Workflow- and Journey-specific rules to proactively alert when key metrics cross a specific threshold. RBN is especially useful for closing monitoring gaps quickly in the early stages of an integration, before full programmatic instrumentation is in place. For more information on RBN, check out Rule-Based Notifications.