Journeys Example Payloads

Below are examples of payloads for each webhook event type

started_application
{
    "request_token": ":request_token",
    "timestamp": 1654814723211,
    "type": "update:journeyapplications:sandbox",
    "description": "Notify on sandbox journey application status change",
    "data": {
        "journey_application_token": ":journey_application_token",
        "type": "started_application",
        "external_partner_id": ":external_partner_id",
        "external_group_id": ":external_group_id",
        "timestamp": 1654814723058,
        "entity_token": null,
        "entity_application_token": null,
        "_embedded": {
            "node": {
                "id": null,
                "name": null,
                "position": null,
                "type": null
            }
        },
        "_links": {
            "journey_application": {
                "href": "/v1/journeys/:journey_token/applications/:journey_application_token"
            }
        },
        "journey_token": ":journey_token",
        "journey_name": ":journey_name",
        "external_entity_id": null
    }
}
started_evaluation
{
    "request_token": ":request_token",
    "timestamp": 1654814723339,
    "type": "update:journeyapplications:sandbox",
    "description": "Notify on sandbox journey application status change",
    "data": {
        "journey_application_token": ":journey_application_token",
        "type": "started_evaluation",
        "external_partner_id": ":external_partner_id",
        "external_group_id": ":external_group_id",
        "timestamp": 1654814725250,
        "evaluation_token": ":evaluation_token",
        "entity_token": ":entity_token",
        "entity_application_token": ":entity_application_token",
        "_embedded": {
            "node": {
                "id": ":node_id",
                "name": null,
                "position": null,
                "type": "workflow",
                "config": {
                    "application_token": ":application_token",
                    "workflow_token": ":workflow_token",
                    "application_version_id": 1,
                    "workflow_version_id": 1,
                    "workflow_type": null
                }
            }
        },
        "_links": {
            "evaluation": {
                "href": "/v1/evaluations/:evaluation_token"
            },
            "journey_application": {
                "href": "/v1/journeys/:journey_token/applications/:journey_application_token"
            }
        },
        "journey_token": ":journey_token",
        "journey_name": ":journey_name",
        "external_entity_id": ":external_entity_id"
    }
}
pending_review
{
  "request_token": ":request_token",
  "timestamp": 1654815370589,
  "type": "update:journeyapplications:sandbox",
  "description": "Notify on sandbox journey application status change",
  "data": {
    "journey_application_token": ":journey_application_token",
    "type": "pending_review",
    "external_partner_id": ":external_partner_id",
    "external_group_id": ":external_group_id",
    "timestamp": 1654815370504,
    "case_token": ":case_token",
    "entity_token": ":entity_token",
    "entity_application_token": ":entity_application_token",
    "_embedded": {
      "node": {
        "id": ":node_id",
        "name": null,
        "position": null,
        "type": "review"
      }
    },
    "_links": {
      "case": {
        "href": "/v1/cases/:case_token"
      },
      "journey_application": {
        "href": "/v1/journeys/:journey_token/applications/:journey_application_token"
      }
    },
    "journey_token": ":journey_token",
    "journey_name": ":journey_name",
    "external_entity_id": ":external_entity_id"
  }
}
completed_review
{
  "request_token": ":request_token",
  "timestamp": 1655233265385,
  "type": "update:journeyapplications:sandbox",
  "description": "Notify on sandbox journey application status change",
  "data": {
    "journey_application_token": ":journey_application_token",
    "type": "completed_review",
    "external_partner_id": ":external_partner_id",
    "external_group_id": ":external_group_id",
    "reason": "Other",
    "reasons": [
      "Other"
    ],
    "timestamp": 1655233265276,
    "outcome": "Approved",
    "case_token": ":case_token",
    "entity_token": ":entity_token",
    "entity_application_token": ":entity_application_token",
    "_embedded": {
      "node": {
        "id": ":node_id",
        "name": null,
        "position": null,
        "type": "review"
      }
    },
    "_links": {
      "case": {
        "href": "/v1/cases/:case_token"
      },
      "journey_application": {
        "href": "/v1/journeys/:journey_token/applications/:journey_application_token"
      }
    },
    "journey_token": ":journey_token",
    "journey_name": ":journey_name",
    "external_entity_id": ":external_entity_id"
  }
}
data_request_evaluation
{
  "request_token": ":request_token",
  "timestamp": 1654814725347,
  "type": "update:journeyapplications:sandbox",
  "description": "Notify on sandbox journey application status change",
  "data": {
    "journey_application_token": ":journey_application_token",
    "type": "data_request_evaluation",
    "external_partner_id": ":external_partner_id",
    "external_group_id": ":external_group_id",
    "timestamp": 1654814725250,
    "evaluation_token": ":evaluation_token",
    "entity_token": ":entity_token",
    "entity_application_token": ":entity_application_token",
    "_embedded": {
      "node": {
        "id": ":node_id",
        "name": null,
        "position": null,
        "type": "workflow",
        "config": {
          "application_token": ":application_token",
          "workflow_token": ":workflow_token",
          "application_version_id": 1,
          "workflow_version_id": 1,
          "workflow_type": null
        }
      }
    },
    "_links": {
      "evaluation": {
        "href": "/v1/evaluations/:evaluation_token"
      },
      "journey_application": {
        "href": "/v1/journeys/:journey_token/applications/:journey_application_token"
      }
    },
    "journey_token": ":journey_token",
    "journey_name": ":journey_name",
    "external_entity_id": ":external_entity_id"
  }
}
pending_documents
{
    "request_token": ":request_token",
    "timestamp": 1655418031506,
    "type": "update:journeyapplications:sandbox",
    "description": "Notify on sandbox journey application status change",
    "data": {
        "journey_application_token": ":journey_application_token",
        "type": "pending_documents",
        "external_partner_id": ":external_partner_id",
        "external_group_id": ":external_group_id",
        "timestamp": 1657582145800,
        "entity_token": ":entity_token",
        "entity_application_token": ":entity_application_token",
        "_embedded": {
            "node": {
                "id": ":node_id",
                "name": null,
                "position": null,
                "type": "docv",
                "config": {
                    "application_token": ":application_token",
                    "workflow_token": ":workflow_token",
                    "application_version_id": 1,
                    "workflow_version_id": 1,
                    "workflow_type": null
                }
            }
        },
        "_links": {
            "journey_application": {
                "href": "/v1/journeys/:journey_token/applications/:journey_application_token"
            },
            "callback": {
                "href": "/v1/journeys/:journey_token/applications/:journey_application_token/nodes/:node_id"
            }
        },
        "journey_token": ":journey_token",
        "journey_name": ":journey_name",
        "external_entity_id": ":external_entity_id"
    }
}
pending_action
{
    "request_token": ":request_token",
    "timestamp": 1657582145905,
    "type": "update:journeyapplications:sandbox",
    "description": "Notify on sandbox journey application status change",
    "data": {
        "journey_application_token": ":journey_application_token",
        "type": "pending_action",
        "external_partner_id": ":external_partner_id",
        "external_group_id": ":external_group_id",
        "timestamp": 1657582145800,
        "entity_token": ":entity_token",
        "entity_application_token": ":entity_application_token",
        "_embedded": {
            "node": {
                "id": ":node_id",
                "name": null,
                "position": null,
                "type": "action",
                "config": {
                    "journey_action_id": 123,
                    "action_name": ":action_name",
                    "action_type": null,
                    "action_version": 0
                }
            }
        },
        "_links": {
            "journey_application": {
                "href": "/v1/journeys/:journey_token/applications/:journey_application_token"
            },
            "callback": {
                "href": "/v1/journeys/:journey_token/applications/:journey_application_token/nodes/:node_id"
            }
        },
        "journey_token": ":journey_token",
        "journey_name": ":journey_name",
        "external_entity_id": ":external_entity_id"
    }
}
pending_action_expired
{
  "request_token": ":request_token",
  "timestamp": 1659536732193,
  "type": "update:journeyapplications:sandbox",
  "description": "Notify on sandbox journey application status change",
  "data": {
    "journey_application_token": ":journey_application_token",
    "type": "pending_action_expired",
    "external_partner_id": ":external_partner_id",
    "external_group_id": ":external_group_id",
    "timestamp": 1659536732098,
    "entity_token": ":entity_token",
    "entity_application_token": ":entity_application_token",
    "_embedded": {
      "node": {
        "id": ":node_id",
        "name": null,
        "position": null,
        "type": "action",
        "config": {
          "journey_action_id": 123,
          "action_name": ":action_name",
          "action_type": "end_user",
          "action_version": 0
        }
      }
    },
    "_links": {
      "journey_application": {
        "href": "/v1/journeys/:journey_token/applications/:journey_application_token"
      }
    },
    "journey_token": ":journey_token",
    "journey_name": ":journey_name",
    "external_entity_id": ":external_entity_id"
  }
}
pending_step_up
{
    "request_token": ":request_token",
    "timestamp": 1669776032692,
    "type": "update:journeyapplications:sandbox",
    "description": "Notify on sandbox journey application status change",
    "data": {
        "journey_application_token": ":journey_application_token",
        "type": "pending_step_up",
        "external_partner_id": ":external_partner_id",
        "external_group_id": ":external_group_id",
        "timestamp": 1669776032582,
        "entity_token": ":entity_token",
        "entity_application_token": ":entity_application_token",
        "_embedded": {
            "node": {
                "id": ":node_id",
                "name": null,
                "type": "step_up",
                "config": {
                    "application_token": ":application_token",
                    "workflow_token": ":workflow_token",
                    "application_version_id": 1,
                    "workflow_version_id": 1,
                    "workflow_type": null,
                    "workflow_current_version": null
                }
            }
        },
        "_links": {
            "journey_application": {
                "href": "/v1/journeys/:journey_token/applications/:journey_application_token"
            },
            "callback": {
                "href": "/v1/journeys/:journey_token/applications/:journey_application_token/nodes/:node_id"
            }
        },
        "journey_token": ":journey_token",
        "journey_name": ":journey_name",
        "external_entity_id": ":external_entity_id"
    }
}
pending_workflow_service
{
  "request_token": ":request_token",
  "timestamp": 1654814725347,
  "type": "update:journeyapplications:sandbox",
  "description": "Notify on sandbox journey application status change",
  "data": {
    "journey_application_token": ":journey_application_token",
    "type": "pending_workflow_service",
    "external_partner_id": ":external_partner_id",
    "external_group_id": ":external_group_id",
    "timestamp": 1654814725250,
    "evaluation_token": ":evaluation_token",
    "entity_token": ":entity_token",
    "entity_application_token": ":entity_application_token",
    "_embedded": {
      "node": {
        "id": ":node_id",
        "name": null,
        "position": null,
        "type": "workflow",
        "config": {
          "application_token": ":application_token",
          "workflow_token": ":workflow_token",
          "application_version_id": 1,
          "workflow_version_id": 1,
          "workflow_type": null
        }
      }
    },
    "_links": {
      "evaluation": {
        "href": "/v1/evaluations/:evaluation_token"
      },
      "journey_application": {
        "href": "/v1/journeys/:journey_token/applications/:journey_application_token"
      }
    },
    "journey_token": ":journey_token",
    "journey_name": ":journey_name",
    "external_entity_id": ":external_entity_id"
  }
}
completed_evaluation
{
  "request_token": ":request_token",
  "timestamp": 1654814724388,
  "type": "update:journeyapplications:sandbox",
  "description": "Notify on sandbox journey application status change",
  "data": {
    "journey_application_token": ":journey_application_token",
    "type": "completed_evaluation",
    "external_partner_id": ":external_partner_id",
    "external_group_id": ":external_group_id",
    "timestamp": 1654814725250,
    "outcome": "Approved",
    "evaluation_token": ":evaluation_token",
    "entity_token": ":entity_token",
    "entity_application_token": ":entity_application_token",
    "_embedded": {
      "node": {
        "id": ":node_id",
        "name": null,
        "position": null,
        "type": "workflow",
        "config": {
          "application_token": ":application_token",
          "workflow_token": ":workflow_token",
          "application_version_id": 1,
          "workflow_version_id": 1,
          "workflow_type": null
        }
      }
    },
    "_links": {
      "evaluation": {
        "href": "/v1/evaluations/:evaluation_token"
      },
      "journey_application": {
        "href": "/v1/journeys/:journey_token/applications/:journey_application_token"
      }
    },
    "journey_token": ":journey_token",
    "journey_name": ":journey_name",
    "external_entity_id": ":external_entity_id"
  }
}
completed_branch
{
    "request_token": ":request_token",
    "timestamp": 1654814724465,
    "type": "update:journeyapplications:sandbox",
    "description": "Notify on sandbox journey application status change",
    "data": {
        "journey_application_token": ":journey_application_token",
        "type": "completed_branch",
        "external_partner_id": ":external_partner_id",
        "external_group_id": ":external_group_id",
        "timestamp": 1654814724387,
        "outcome": "Approved",
        "entity_token": ":entity_token",
        "entity_application_token": ":entity_application_token",
        "_embedded": {
            "node": {
                "id": ":node_id",
                "name": null,
                "position": null,
                "type": "outcome",
                "config": {
                    "outcome": "Approved"
                }
            }
        },
        "_links": {
            "journey_application": {
                "href": "/v1/journeys/:journey_token/applications/:journey_application_token"
            }
        },
        "journey_token": ":journey_token",
        "journey_name": ":journey_name",
        "external_entity_id": ":external_entity_id"
    }
}
completed_review_journey_application
{
    "request_token": ":request_token",
    "timestamp": 1661960064000,
    "type": "update:journeyapplications:sandbox",
    "description": "Notify on sandbox journey application status change",
    "data": {
        "journey_application_token": ":journey_application_token",
        "type": "completed_review_journey_application",
        "external_partner_id": ":external_partner_id",
        "external_group_id": ":external_group_id",
        "reason": "example",
        "reasons": [
            "example"
        ],
        "timestamp": 1661960062512,
        "outcome": "Denied",
        "case_token": ":case_token",
        "entity_token": null,
        "entity_application_token": null,
        "_embedded": {
            "node": {
                "id": null,
                "name": null,
                "position": null,
                "type": null
            }
        },
        "_links": {
            "case": {
                "href": "/v1/cases/:case_token"
            },
            "journey_application": {
                "href": "/v1/journeys/:journey_token/applications/:journey_application_token"
            }
        },
        "journey_token": ":journey_token",
        "journey_name": ":journey_name",
        "external_entity_id": null
    }
}
started_reconciliation
{
    "request_token": ":request_token",
    "timestamp": 1669776580680,
    "type": "update:journeyapplications:sandbox",
    "description": "Notify on sandbox journey application status change",
    "data": {
        "journey_application_token": ":journey_application_token",
        "type": "started_reconciliation",
        "external_partner_id": ":external_partner_id",
        "external_group_id": ":external_group_id",
        "timestamp": 1669776580567,
        "entity_token": null,
        "entity_application_token": null,
        "_embedded": {
            "node": {
                "id": null,
                "name": null,
                "type": null
            }
        },
        "_links": {
            "journey_application": {
                "href": "/v1/journeys/:journey_token/applications/:journey_application_token"
            }
        },
        "journey_token": ":journey_token",
        "journey_name": ":journey_name",
        "external_entity_id": null
    }
}
completed_reconciliation
{
  "request_token": ":request_token",
  "timestamp": 1655233265542,
  "type": "update:journeyapplications:sandbox",
  "description": "Notify on sandbox journey application status change",
  "data": {
    "journey_application_token": ":journey_application_token",
    "type": "completed_reconciliation",
    "external_partner_id": ":external_partner_id",
    "external_group_id": ":external_group_id",
    "timestamp": 1655233265478,
    "outcome": "Approved",
    "entity_token": null,
    "entity_application_token": null,
    "_embedded": {
      "node": {
        "id": null,
        "name": null,
        "position": null,
        "type": null
      }
    },
    "_links": {
      "journey_application": {
        "href": "/v1/journeys/:journey_token/applications/:journey_application_token"
      }
    },
    "journey_token": ":journey_token",
    "journey_name": ":journey_name",
    "external_entity_id": null
  }
}
completed_application
{
    "request_token": ":request_token",
    "timestamp": 1655233265588,
    "type": "update:journeyapplications:sandbox",
    "description": "Notify on sandbox journey application status change",
    "data": {
        "journey_application_token": ":journey_application_token",
        "type": "completed_application",
        "external_partner_id": ":external_partner_id",
        "external_group_id": ":external_group_id",
        "timestamp": 1655233265510,
        "outcome": "Approved",
        "entity_token": null,
        "entity_application_token": null,
        "_embedded": {
            "node": {
                "id": null,
                "name": null,
                "position": null,
                "type": null
            }
        },
        "_links": {
            "journey_application": {
                "href": "/v1/journeys/:journey_token/applications/:journey_application_token"
            }
        },
        "journey_token": ":journey_token",
        "journey_name": ":journey_name",
        "external_entity_id": null
    }
}
started_rerun_application
{
    "request_token": ":request_token",
    "timestamp": 1683319296631,
    "type": "update:journeyapplications:sandbox",
    "description": "Notify on sandbox journey application status change",
    "data": {
      "journey_application_token": ":journey_application_token",
      "type": "started_rerun_application",
      "external_partner_id": ":external_partner_id",
      "external_group_id": ":external_group_id",
      "timestamp": 1683319296556,
      "entity_token": null,
      "entity_application_token": null,
      "_embedded": {
        "node": {
          "id": null,
          "name": null,
          "type": null
        }
      },
      "_links": {
        "journey_application": {
            "href": "/v1/journeys/:journey_token/applications/:journey_application_token"
        }
      },
      "journey_token": ":journey_token",
      "journey_name": ":journey_name",
      "external_entity_id": null
    }
  }
error
{
    "request_token": ":request_token",
    "timestamp": 1655418051774,
    "type": "update:journeyapplications:sandbox",
    "description": "Notify on sandbox journey application status change",
    "data": {
        "journey_application_token": ":journey_application_token",
        "type": "error",
        "external_partner_id": ":external_partner_id",
        "external_group_id": ":external_group_id",
        "timestamp": 1654814725250,
        "entity_token": ":entity_token",
        "entity_application_token": ":entity_application_token",
        "_embedded": {
            "node": {
                "id": null,
                "name": null,
                "type": null
            }
        },
        "_links": {
            "journey_application": {
                "href": "/v1/journeys/:journey_token/applications/:journey_application_token"
            }
        },
        "journey_token": ":journey_token",
        "journey_name": ":journey_name",
        "external_entity_id": ":external_entity_id"
    }
}